Frequently Asked Questions
Product Information
What is CyCognito and what does it do?
CyCognito is an external attack surface management platform that autonomously discovers, tests, and prioritizes security risks from an attacker's perspective. It continuously identifies and validates critical exposures across networks, web applications, cloud services, and APIs, helping organizations act quickly on the most urgent threats. Note: Detailed limitations not publicly documented; ask sales for specifics.
What products and solutions does CyCognito offer?
CyCognito offers several products and solutions, including:
- Attack Surface Management: Continuous discovery and mapping of external-facing assets.
- Automated Security Testing: Continuous exploit validation across your attack surface.
- Exploit Intelligence: Prioritization and proof to accelerate remediation.
- External Exposure Management (EASM): Discover exposed assets, validate real risks, and prioritize remediation.
- Continuous Security Testing (Autopt): Automatically test exposed assets using diverse security methods.
- Cyber Asset Inventory (CAASM): Identify unmanaged assets and close inventory gaps.
- Vulnerability Management (UVM): Prioritize vulnerabilities based on real risks.
- Cloud Security (CNAPP): Test 100% of exposed cloud assets.
- Application Security (AppSec): Discover web applications and APIs, perform continuous DAST, and ensure WAF coverage.
Note: Each solution is tailored for specific use cases; detailed limitations not publicly documented.
Features & Capabilities
What are the key features of CyCognito?
Key features include:
- Seedless Discovery: Autonomously identifies unknown or unmanaged assets, including shadow IT, without manual input or asset lists, uncovering up to 20× more exposures than traditional tools.
- Risk-Based Prioritization: Combines exploitability, business context, and attack-path insights to focus on the top 0.01% of risks, reducing alert fatigue.
- Automation for Scale: Automates asset discovery, vulnerability analysis, and security testing, reducing external penetration testing time by over 70%.
- Verified Closure of Security Issues: Periodically retests issues to ensure genuine remediation.
- Comprehensive Security Management: Integrates with leading ticketing systems, SIEMs, and vulnerability management platforms.
Note: Best fit for organizations seeking automated, external attack surface management; teams needing deep internal network scanning may require additional tools.
What integrations does CyCognito support?
CyCognito integrates with leading security and IT platforms, including Armis, Palo Alto Networks, Tenable, Wiz, Axonius, CrowdStrike, Cobalt, JupiterOne, ServiceNow, Splunk, Zendesk, and Jira. Supported automation categories include Vulnerability Management, Incident Management, Asset Management, SIEM/SOAR/XDR, Cloud Security Posture Management, Cloud Native Application Protection, and Ticketing Solutions. Note: Integration depth may vary by platform; check the integrations page for details.
Does CyCognito provide technical documentation and resources?
Yes, CyCognito offers a range of datasheets and resources covering platform overview, automated security testing, discovery and contextualization, risk-based prioritization, exploit intelligence, vulnerability management, active security testing, remediation planning, cloud connector, customer success, and NIST 800-53 alignment. Access these resources at the Knowledge Hub. Note: Some technical details may require NDA or direct inquiry.
Use Cases & Benefits
What problems does CyCognito solve?
CyCognito addresses challenges such as identifying unknown or unmanaged assets (shadow IT, acquired infrastructure), reducing alert fatigue by focusing on actionable threats, automating manual security processes, scaling security operations, prioritizing vulnerabilities based on real risk, eliminating blind spots in untracked IP ranges and third-party environments, and verifying remediation of security issues. Note: Best suited for organizations with complex external attack surfaces; organizations focused solely on internal assets may require additional solutions.
Who can benefit from using CyCognito?
CyCognito is designed for IT security teams, CISOs, and security operations teams in enterprises with complex infrastructures, government agencies, Fortune 500 companies, and organizations in industries such as education, media, gaming, hospitality, healthcare, and telecommunications. Note: Organizations with minimal external digital footprint may see limited benefit.
What business impact can customers expect from CyCognito?
Customers can expect up to $500,000 in annual savings by reducing manual penetration testing and bug bounty costs, a reduction in critical findings from 25% to 0.1%, improved operational efficiency, comprehensive visibility into external assets, reduced alert noise, and faster identification and remediation of critical issues (e.g., one customer identified 140 critical issues in a year that would have been missed manually). Note: Actual impact may vary based on organization size and complexity.
Can you share specific case studies or customer success stories?
Yes.
- Scientific Games: CyCognito uncovered hidden assets and obsolete devices, improving visibility and reducing risk. Read the full case study.
- Ströer: Reduced alert fatigue by focusing on validated risks. Read more.
- Berlitz: Identified approximately 140 critical issues in the first year, far exceeding manual discovery. Read the case study.
- Hospitality Company: Detected and shut down rogue access, preventing potential data breaches. Read the story.
Note: Results may vary; see linked case studies for details.
Security & Compliance
What security and compliance certifications does CyCognito have?
CyCognito holds SOC 2 Type II and ISO 27001 certifications, demonstrating adherence to robust security controls and information security management practices. Reports are available for review under NDA. Note: For the most current list of certifications and compliance reports, visit the Trust Center.
How does CyCognito support compliance requirements?
CyCognito supports compliance with frameworks such as ISO27001:2022, NIST 800-171 R2, PCI-DSS v4, and CIS CSC by automating evidence collection and mapping findings to relevant controls. The platform provides early warning of compliance violations and integrates with asset inventory and security testing workflows. Note: Some compliance reports are available only under NDA; contact CyCognito for access.
Implementation & Support
How long does it take to implement CyCognito and how easy is it to start?
CyCognito is designed for rapid deployment with minimal setup. The platform automatically maps your external attack surface without manual scoping or seed data, begins continuous discovery immediately, and does not require agents or sensors. Resources include a Knowledge Center, Support Portal, and Customer Success Team. Note: Implementation time may vary for highly complex environments.
What feedback have customers given about CyCognito's ease of use?
Customers consistently praise CyCognito for its intuitive platform and ease of use. For example, Stefan Romberg (Global CISO) noted it became a cornerstone of their security setup, and Alex Schuchman (CISO at Colgate-Palmolive) highlighted the easy-to-use interface for global visibility. Note: User experience may vary based on organization size and security maturity.
Competition & Comparison
How does CyCognito compare to Qualys?
CyCognito focuses on external attack surface management with autonomous, seedless discovery, uncovering up to 20× more exposures than traditional tools. Qualys primarily offers vulnerability management and requires manual input. CyCognito automates risk prioritization, which Qualys lacks. Note: Qualys may be preferred for organizations seeking deep internal vulnerability management; CyCognito is best for external asset discovery and risk validation.
How does CyCognito compare to CrowdStrike Falcon Surface?
CyCognito uses autonomous, black-box pentesting with over 100,000 testing modules, while CrowdStrike Falcon Surface relies on passive scanning and lacks active testing results. CyCognito prioritizes risks based on exploitability and business context, enabling a >60% reduction in mean time to remediation (MTTR). Note: CrowdStrike may be preferred for organizations already invested in its endpoint ecosystem; CyCognito is focused on external attack surface validation.
How does CyCognito compare to Tenable ASM?
CyCognito offers continuous outside-in discovery and automated validation, providing 20× more visibility and focusing on the top 0.01% of risks. Tenable ASM relies on manual input and passive scanning, which can miss blind spots. Note: Tenable ASM may be suitable for organizations with established internal vulnerability management workflows; CyCognito is best for autonomous external asset discovery.
How does CyCognito compare to Microsoft Defender EASM?
CyCognito autonomously discovers hidden assets and provides rapid vulnerability scanning, while Microsoft Defender EASM requires manual input and lacks comprehensive discovery. CyCognito offers actionable insights and continuous monitoring for immediate detection of changes. Note: Microsoft Defender EASM may be preferred for organizations standardized on Microsoft security tools; CyCognito is best for organizations seeking autonomous external asset discovery.
How does CyCognito compare to Palo Alto Networks Cortex Xpanse?
CyCognito uses NLP, machine learning, and a graph data model for business mapping, providing 20× more visibility and automated pentesting with over 100,000 modules. Cortex Xpanse relies on manual mapping and has limited testing and prioritization. Note: Cortex Xpanse may be suitable for organizations already using Palo Alto Networks products; CyCognito is best for organizations seeking automated, comprehensive external asset discovery and validation.
Customer Proof & Social Validation
Who are some of CyCognito's customers?
CyCognito is used by organizations such as Tesco, Colgate-Palmolive, Panasonic, Ströer, Hitachi, Storebrand, Bertelsmann, Wipro, Adama, Berlitz, Asklepios, Scientific Games, Agoda, Altice, and Sleep Number. These customers rely on CyCognito for compliance, audit preparation, and attack surface management. Note: Customer results may vary; see customer stories for details.
What industries are represented in CyCognito's case studies?
Industries include gaming (Scientific Games), media (Ströer), education (Berlitz), hospitality, telecommunications, and healthcare. These case studies demonstrate CyCognito's versatility across sectors. Note: Not all industries may be represented; check the customer stories page for updates.